WELCOME TO
virtual interact

No Tension Resource Management

Our capacity in call local area business process re-appropriating plans can restrict your definitive worries

Call Centre Agents Just For You

Enroll our gatherings of expert call center experts depending around your exceptional requesting or serious requirements.

Best Place To Outsource

virtual cooperate gives a savvy method for drawing in with clients to increment deals.

Complete Peace Of Mind

We ensure massive expense decrease since we offer tweaked assistance intends to suit organizations of all sizes and budgets.No responsibility and no surprises

Inbound & Outbound Call Center Services

Customer Support

Telemarketing Services

Technical Support

Appointment Handling Services

How To Get Started

 

At virtual interact, we make our experience in the implementation and management of all computer applications of the company available to clients, Check out how to get started:

    1. Sign up
    2. Our operations / onboarding manager contact to gather requirement for start up
    3. Assign / train resources based on requirements gathered
    4. On boarding team will kick starts the project
    5. After a week, Schedule meeting with client for any feedback and inquiries
    6. QA Operations Teams Monitor the progress from the day one for continuous coaching and QA
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Why Hire Us

Less Management Efforts

No Overhead Costs To Manage Resources

No Facility Cost

No Utility,Insurance & Rent to Pay

Reduces Employee Costs

No Hiring & Retention Issues

No Overheads

Reduces Cost Of Support Department

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Call Center Pricing

Our Pricing Plans are Cost-Effective

$13.99 / Hour / Agent
  • Daily/Weekly/Monthly Reports
  • 24/7 Call Center Support
  • Training
  • QA Department
  • Managing Resources
  • Client Communication
  • Fully Equipped Call Center Environment

Business Strategy

At virtual interact, we offer types of assistance past the conventional phone client care, selling, client devotion, maintenance, and so on arranging administrations custom-made to our clients, our focal hub being the utilization and execution.

We act as a departmental area of our clients’ companies, adapting to the philosophy, values and way of working of each one of them, so that the end client does not perceive us as a call center but as one more department of the company.

We carry out comprehensive management in contact with Clients, covering the different communication channels in the market: telephone, email, SMS, click to call, web collaboration, webchat, social media, etc.

Our Strategy

  1. Reduce down expense and above for our client and give them the best experienced assets.
  2. Guarantee administrations of clients through modified executions.
  3. all day, every day Call Center with all activities, Administrator, HR, QA, Preparing.

Industries

Healthcare

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Accounting Firms

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Insurance

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Law Firms

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Why Outsource Call Center Services

Call center outsourcing is recognized worldwide by all sorts of businesses to promote and market their business. Need to outsource outbound call center services and inbound call center services has increased because it is a cost effective and a proven strategy to get more sales and also for providing better customer support.One of the most cost effective technique is to outsource call center services. That’s why many organizations outsource their telemarketing and sales department to BPOs.

Outbound Call Center Services

Outbound sales call center providers make calls to customers with an intention to improve sales of client’s products or services. At virtual interact, we have outbound sales call center with most professional and experienced call center agents who have expertise in outbound call center services. The customer care representatives that we have are industry professionals who definitely will prove to be a good return to your investment (ROI). We as an outbound call centers are focused on sales and other services include:

  • Lead Generation
  • Telemarketing
  • Appointment Scheduling

Inbound Call Center Services / Customer Service

Inbound call center services function in an opposite manner than outbound call center. Inbound call center take care of incoming calls from customers and mainly deal with services and product’s support.Having inbound call center is a challenge for many businesses in terms of cost of hiring qualified staff and up keeping of infrastructure. With our call center outsourcing services, you’ll be cutting down your costs of training, facility cost and cost of insurance and many more benefits that come with it.At virtual interact, we handle calls of customers on behalf of our clients and we make it sure that the actions abide by service level agreement. Our inbound call center services include:

  • Call Answering
  • Technical Support
  • Inquiry Handling
  • Customer Support

CONTACT US

Give us a call, send us an email or a letter - or drop by to have a chat. We are always here to help out in whatever way we can.

    CONTACT DETAILS