Our Team

At Virtual Interact, we focus on facilitating decision-making for your clients, regardless of their requirements. Our implementation of a multichannel network is geared towards ensuring complete customer satisfaction.

We help your company to make the most of the different communication channels available. We design the sales outsourcing solution you need to generate commitment, interact and connect the brand with its clients.

Through our Call Community administrations, we become another division of the client’s organization, no matter what the area or item/administration being referred to, expecting to be the essential administration of business processes with a total variation of the theory, values, business culture and work system of our clients along with our impressive skill and quality in the preparation, association and execution of the administrations we create.

The targets we seek after in all reevaluating of our clients’ business processes are:

  • Cost decrease working and underlying expenses
  • Enhancement in the administration of human and mechanical assets
  • Improvement of operational and business processes
  • Achieve better and greater operational flexibility
  • Increased productivity
  • Reduction of operational risks

APPROACH

Inbound Call Center Outsourcing

virtual interact is a live all day, every day oversaw Call Community supplier. With our specific assets found decisively in our seaward offices, we not just give multilingual talk, yet additionally an answer where each and every guest is welcomed proactively. At virtual interface, we give a completely custom tailored visit arrangement through a redid preparing process. Whether you are with the instruction area what's more, need Call Place for school, schools and colleges or a real estate agent who needs Call Place for a land firm. You could be a legal counselor searching for Call Center for your law office, a vehicle sales center proprietor searching for talk for one of your showrooms or an IT fellow who needs Call Place for land or vehicles commercial center. Anything that your plan of action is, virtual communicate is the organization for you. Prior to going Call Community on your site with our assets, we get it your plan of action and afterward train our assets likewise. So that your prospect clients on your site get proficient reactions.

Call Center Services Outsourcing

Reevaluating through virtual collaborate empowers you to offer help to your site's guests through every minute of every day human Call Community help in any event, for various time regions, making it advantageous for you. You can undoubtedly change the leads over completely to deals with the assistance of day in and day out Call Community rethinking regardless. Rethinking client care is practical as far as giving additional office space, paying for help group, agreements and HR.

METHODS

virtual interact specializes in managed multilingual chat. We have a large pool of French, Spanish, Chinese, and Arabic resources that could be trained on your business model to cover your website 24/7 and convert your website traffic into leads.
virtual interact specializes in a fully managed multilingual chat solution at the call center level. We can provide resources for any volume and our guarantee is 24/7 coverage and that we greet every single visitor.

We bring a crafted and inspired approach to every project we work on.

INTERACT WITH EVERY SINGLE VISITOR RIGHT ON YOUR WEBSITE AND DOUBLE YOUR LEADS. Because of so many competitors, 97% of tour website visitors bounce off your website.

Business Strategy

At virtual interact, we provide services beyond the traditional telephone customer service, telemarketing, customer loyalty, retention, etc. configuring services tailored to our clients, our central axis being the use and implementation.

We act as a departmental area of our clients’ companies, adapting to the philosophy, values and way of working of each one of them, so that the end client does not perceive us as a call center but as one more department of the company.

We carry out comprehensive management in contact with Clients, covering the different communication channels in the market: telephone, email, SMS, click to call, web collaboration, webchat, social media, etc.